Enhancing the First Touchpoint of Care
Pravaah’s AI-powered Patient Intake Chatbot is a sophisticated, scalable, and multilingual solution engineered to modernize the traditional clinical intake process. By leveraging advanced conversational intelligence, our platform engages patients in meaningful dialogue to capture comprehensive medical histories long before they step into the consultation room. We bridge the critical gap between front-office administrative efficiency and back-office clinical excellence, ensuring that every encounter begins with clarity, precision, and purpose.
32%
More Patients Per Month
Capture more leads and increase market share by offering 24/7 self-scheduling options tailored to your specific business rules.
89%
Patient Show Rate
Boost referral completion and minimize no-shows through automated, multi-channel reminders via SMS, Email, and IVR.
Up to 50%
Reduction in Scheduling Time
Eliminate the friction of traditional booking. Our AI guides patients through a fast and intuitive search to find the right appointment in seconds.
1 Hour
Staff Training Time
Say goodbye to complex manuals. Our intuitive dashboard and automated workflows mean your team is ready to manage the system on day one.
01
Conversational AI Chatbot & Voice Assistant
Natural Language Understanding: Uses advanced NLP to interpret patient descriptions of symptoms, even when using informal or non-clinical language.
Voice-First Accessibility: Allows patients to complete their intake hands-free via voice commands.
Dynamic Dialogues: Instead of static forms, the AI adapts its follow-up questions in real time to patient responses.
02
Specialty-Specific Question Flows
The Challenge: As a traditional multidisciplinary orthopedic hospital, Polaris Healthcare needed to modernize its ten-year-old digital presence, reduce manual errors in scheduling, and improve patient engagement to grow its brand.
The Solution: Pravaah Consulting acted as the official digital transformation partner, implementing a multi-layered automation strategy.
Intelligent Appointment System: Built a flexible, automated scheduling system integrated with account management to reduce turnaround time.
Patient-Centric Application: Deployed a next-generation app to foster engagement via WhatsApp, SMS, and direct calling.
Operational Digitization: Created a custom Hospital Management System (HMS) to help staff better understand and act on patient data.
The Result:
Increased Volume: Website traffic surged from 500 to 30,000 monthly visitors.
Conversion Growth: Appointment bookings increased from 0 to approximately 100 per month.
Enhanced Engagement: Improved patient engagement directly led to increased surgery rates and a stronger brand presence.
03
Mobile and Web Accessibility
Zero-Footprint Interface: Works directly in any mobile or desktop browser without requiring the patient to download an app or create a new account.
Multi-Channel Entry: Can be launched via a QR code in the waiting room, an SMS link sent before the appointment, or a "Start Intake" button on the clinic website.
Cross-Device Continuity: Patients can start the intake on their desktop at home and finish it on their phone while in transit.
04
Smart Symptom Triage
Urgency Assessment: Analyzes responses against clinical red flags to identify potentially life-threatening symptoms.
Real-Time Alerts: Automatically notifies clinic staff or redirects the patient to emergency services if critical "red flag" symptoms are detected.
Prioritized Queuing: Helps the front desk identify which patients in the waiting room need immediate clinical attention versus routine check-ins.
05
Multi-Language Support
Native Engagement: Supports 50+ languages, allowing patients to communicate their medical history in the language they are most comfortable with.
Accurate Translation: Translates patient input into a standardized English clinical summary for the doctor, bridging communication gaps.
Inclusivity: Reduces health disparities by ensuring non-native speakers receive the same thorough intake experience as everyone else.
06
Pre-Consultation Doctor Summary
Automated Scribing: Converts conversational data into a structured clinical note (HPI, ROS, Past Medical History).
Concise Dashboards: Highlights key findings and red flags so the doctor can grasp the patient's case in under 30 seconds.
Standalone or Integrated: Summaries can be viewed in a dedicated Pravaah dashboard or pushed directly into the patient's record.
07
Simple Integration with Existing Systems
EMR/EHR Sync: Fully compatible with major systems like Epic, Cerner, and Athenahealth to ensure a "single source of truth."
Calendar Synchronization: Directly connects with scheduling software to trigger intake flows based on upcoming appointment times.
Automated Data Entry: Eliminates manual "copy-pasting" by populating patient demographics and history directly into the clinical database.
08
Secure and Compliant
HIPAA & GDPR Ready: Built with rigorous data privacy standards to ensure all Protected Health Information (PHI) is handled legally.
End-to-End Encryption: Protects data both while it is being typed by the patient and while it is stored in the cloud.
Audit Logging: Maintains detailed records of data access to ensure full transparency and accountability for clinic administrators.
Smart Intake, Better Care: The Pravaah Patient Chatbot
Technology & Compliance
Programming
Language
Core Machine Learning Frameworks
Large Language Model Frameworks & Retrieval-Augmented Generation (RAG)
Agentic AI Platforms
Models and API Providers
Vector Databases
Natural Language Processing (NLP) & Computer Vision Tools
Model Fine-Tuning Tools
Data Labeling Platforms
Observability and Experiment Tracking
Deployment and Inference Tools
DevOps and Continuous Integration / Continuous Deployment (CI/CD)
Automate the Process, Support Your Staff
Whether you manage a complex health system or a bustling private practice, your staff is often overwhelmed by manual administrative tasks, patient check-ins, outreach, and intake forms.
Why waste their limited time on manual scheduling when you can automate the entire process?
Reclaim Hours: Automating the intake process allows your team to save hours every day, shifting their focus from data entry to high-value patient care.
Empowered Teams: Our software helps balance your team's day-to-day workload, reducing burnout and improving your medical scheduling system.
Enhanced Patient Experience: Engage patients throughout their entire scheduling journey with a modern, digital interface that reflects the quality of your care.
Reduce Administrative Overhead
Automate up to 80% of manual intake tasks, freeing front-desk staff to focus on high-value patient interactions.
Empower Your Doctors
Clinicians start every visit prepared with a structured summary, improving diagnostic accuracy and eye contact.
Minimize No-Shows
Automated reminders and engagement during the intake process keep patients committed to their scheduled time.
Increase Patient Throughput
Shorten consultation times by giving doctors the data they need upfront, allowing for more appointments per day.
Why Healthcare Leaders Choose Pravaah?
Case Studies
At Pravaah Consulting, we bridge the gap between AI potential and operational reality. Our case studies demonstrate how we deploy HIPAA-compliant automation and agentic AI frameworks to solve complex industry bottlenecks. By integrating predictive analytics and bespoke machine learning models, our clients have consistently realized up to a 40% reduction in operational costs and a 60% acceleration in decision-making speed. Explore how we’ve transformed workflows across Healthcare, Logistics, and Finance to deliver sustainable, data-backed ROI.
"Our staff was up and running in just 1 hour. The interface is so intuitive that we were able to take calls and manage intakes the same day without complex training."
Clinical Coordinator
“Beyond just saving time, we’ve seen a 32% increase in new patients per month. By offering 24/7 self-scheduling that adheres to our specific business rules, we’re capturing volume we used to lose after hours."
Chief Executive Officer
Regional Healthcare Group
"Since implementing the Pravaah chatbot, our front desk has seen a 50% reduction in scheduling time. It’s a game-changer for clinic efficiency."
Practice Manager
Multi-Specialty Clinic
"The 89% patient show rate we now see is incredible. The automated, multi-channel reminders via SMS and email keep our schedule full and our patients on track."
Director of Patient Operations
Testimonials
Frequently Asked Questions
1. How does the Smart Intake Chatbot understand non-clinical language?
Our chatbot uses advanced Natural Language Understanding (NLU) to interpret how patients actually speak, even if they use informal or non-clinical descriptions of their symptoms. It engages patients in dynamic, real-time dialogues, moving away from static, confusing forms toward a conversational experience.
2. Can the chatbot handle different medical specialties?
Yes, the system comes pre-configured with specialty-specific clinical pathways for over 10 fields, including Cardiology, Dermatology, and Psychiatry. This ensures that a cardiology patient is asked about chest pain and that a dermatology patient is prompted for rash duration, ensuring all data is clinically relevant to the provider.
3. How does the system handle urgent or life-threatening symptoms?
The chatbot includes Smart Symptom Triage, which continuously analyzes patient responses against clinical "red flags". If a critical symptom is detected, the system provides real-time alerts to clinic staff or immediately redirects the patient to emergency services.
4. Does my clinic need to change its current EMR or EHR system?
No, Pravaah is designed for simple integration with major systems like Epic, Cerner, and Athenahealth to maintain a "single source of truth". It synchronizes with your existing calendar and uses automated data entry to populate patient history directly into your database, eliminating the need for manual copy-paste.
5. How do you ensure our patients' medical data remains secure?
Our platform is HIPAA- and GDPR-ready, using rigorous data privacy standards and end-to-end encryption for all data in transit and at rest. We also maintain detailed audit logging, providing your administrators with full transparency and accountability for how Protected Health Information (PHI) is accessed.
